● P&L of the entire business — driving revenue growth while maintaining costdiscipline● Performance of all clinics — ensuring consistency, efficiency, and high-qualitydelivery● Growth of service verticals such as Therapy, Vaccinations, Dental, Allied Services,and Products● The parent journey — ensuring families experience seamless engagement andtrusted service across touchpoints● Operational systems that scale — building clarity, rhythm, and structure for amulti-location organisation● Team alignment and execution across clinic operations and business verticals todeliver outcomes reliably

Has led multi-location businesses or scaled large consumer-facing operations● Is strong in commercial thinking, operational rigour, and team leadership● Enjoys being on the ground and building systems that make teams effective● Can balance growth with quality and discipline● Wants to take ownership of a high-impact business function in a fast-growinghealthcare brand