Project Role : Enterprise Technology Architect
Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences.                                                                                                                                                                                                                                                                                                                                                                               
Must have skills : Contact Center Technology Implementation
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: 
Experienced Google Dialogflow CX (DFCX) Developer/Architect to lead the design and implementation of scalable, secure, and cost-efficient conversational AI solutions. This role involves working closely with engineering, QA, infrastructure, and business teams to deliver intelligent voice/chat bot platforms using Google Cloud Platform (GCP).

Roles & Responsibilities: 
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate training and knowledge-sharing sessions to enhance team capabilities.
- Monitor project timelines and deliverables, ensuring adherence to quality standards.

Professional & Technical Skills: 
•  Design solution architecture for scalable bot platforms using Dialogflow CX and GCP
•  Integrate DFCX with backend systems, APIs, and telephony platforms (Twilio, Genesys)
•  Implement security and redaction policies in DFCX for PII, PCI, HIPAA compliance
•  Architect scalable designs considering GCP quotas, regions, and failovers
Good to Have:
•  Implement CI/CD automation using Cloud Build or GitHub Actions
•  Drive cost optimization and GCP quotas/limits management
•  Extract usage insights using BigQuery, Looker Studio, and analytics tools

Additional Information: 
- The candidate should have 15+ years with minimum 10+ Years of experience in google dialog flow.
- Google Cloud Professional Cloud Architect / Developer
- A 15 years full time education is required.

Project Role : Enterprise Technology Architect
Project Role Description : Architect complex end-to-end IT solutions across the enterprise. Apply the latest technology and industry expertise to create better products and experiences.                                                                                                                                                                                                                                                                                                                                                                               
Must have skills : Contact Center Technology Implementation
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: 
Experienced Google Dialogflow CX (DFCX) Developer/Architect to lead the design and implementation of scalable, secure, and cost-efficient conversational AI solutions. This role involves working closely with engineering, QA, infrastructure, and business teams to deliver intelligent voice/chat bot platforms using Google Cloud Platform (GCP).

Roles & Responsibilities: 
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate training and knowledge-sharing sessions to enhance team capabilities.
- Monitor project timelines and deliverables, ensuring adherence to quality standards.

Professional & Technical Skills: 
•  Design solution architecture for scalable bot platforms using Dialogflow CX and GCP
•  Integrate DFCX with backend systems, APIs, and telephony platforms (Twilio, Genesys)
•  Implement security and redaction policies in DFCX for PII, PCI, HIPAA compliance
•  Architect scalable designs considering GCP quotas, regions, and failovers
Good to Have:
•  Implement CI/CD automation using Cloud Build or GitHub Actions
•  Drive cost optimization and GCP quotas/limits management
•  Extract usage insights using BigQuery, Looker Studio, and analytics tools

Additional Information: 
- The candidate should have 15+ years with minimum 10+ Years of experience in google dialog flow.
- Google Cloud Professional Cloud Architect / Developer
- A 15 years full time education is required.