Roles & Responsibilities: 
- Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
- Maintain exceptional communication skills to keep our world-class systems running.
- Collaborate with cross-functional teams to ensure timely resolution of client issues.
- Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage.

Professional & Technical Skills: 
- Must To Have Skills: Service Desk Management.
- Good To Have Skills: Service Desk Voice Support.
- Strong understanding of IT operations and support.
- Experience with incident management and problem management.
- Excellent communication and interpersonal skills.

Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Service Desk Management
Good to have skills : Service Desk Voice Support
Minimum 0-2 year(s) of experience is required
Educational Qualification : Bachelor Degree