Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Proactively identify and resolve application issues.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Develop and maintain technical documentation for support processes.
- Implement and monitor application performance metrics.
- Provide training and support to end-users on application functionalities.

 Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Proactively identify and resolve application issues.
- Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
- Develop and maintain technical documentation for support processes.
- Implement and monitor application performance metrics.
- Provide training and support to end-users on application functionalities.