8+ years' experience in
software development or performance Testing and Engineering with systems
analysis, including using agile practices• Engage in and improve the whole
lifecycle of services - from inception and design, through deployment,
operation and refinement.
• Support services before they go live through activities such as system design
consulting,
• Capacity planning, risk assessments and launch reviews.
• Maintain services once they are live by measuring and monitoring
availability, latency and overall system health.
• Run continuous Improvement activities that improve service availability,
recovery, efficiency & performance.
• Work with team to implement highly available and scalable architectures for
core and third-party components of the Service.
• Implement metrics, monitoring, and incident response processes.
• Align with/improve, change management and capacity planning processes.
• Monitor levels of manual effort and drive improvement through automation and
stability
• Proactively improve service availability, performance & efficiency via
delivery of
o Implemented metrics, monitoring, and incident response processes.
o Improvements in change management and capacity planning processes
o Automated feature/story engineering quality measures
• Be aware of production degradation of Service level objectives.
• Identify the specific system information needed to facilitate incident
response / post-mortems and deliver root cause analysis.
• Contribute as part of a Scrum team to maintain a deep understanding of system
functionality and architecture, with primary focus to operational aspects of
the service (availability, performance, change management, incident response,
capacity planning, etc.)
• Operational Excellence to facilitate improved NPS with customers (internal
& external) and address specific operational needs & concerns.
End to End Performance testing using LoadRunner and JMeter .Hands on Experience with Monitoring tools like APPD, Grafana, Splunk etc., Performance Engineering Activities. Devops and CI with CD, Web logic, Oracle Databases, Cloud native services