Job
Summary:
Designing,
Implementing, and Maintaining Adobe Real-Time Customer Data Platform (RT-CDP)
Working
closely with Marketing, Analytics, Business, RHQs and IT teams to ensure
seamless data integration, technical enhancements, and customer experience
orchestration.
Requirements:
- 5+ years of hands-on experience
with Adobe Real-Time CDP
- Strong understanding of
customer data management, data modeling, and data governance principles
- Experience with data
integration, APIs, and cloud-based architectures
- Proven track record of
successfully implementing and maintaining large-scale Adobe projects
- Excellent problem-solving
skills, with the ability to troubleshoot complex technical issues
- Strong communication and
collaboration skills, with experience working with cross-functional teams
- Bachelor's degree in Computer
Science, Information Technology, or a related field
- Adobe Certified Expert in
Real-Time CDP is a plus
- Migration from Adobe Campaign
Classic from v7 to v8 will be added advantage
- Implement IP warming strategies
to ensure optimal email deliverability and reduce spam filters will be
added advantage
Responsibilities:
- Design, implement, and maintain
Adobe Real-Time CDP, including data ingestion, profiling, and segmentation
and technical enhancements
- Develop and maintain data
models, schemas to support customer data management and analysis
- Collaborate with stakeholders
to gather requirements, design solutions, and implement new features and
functionalities
- Troubleshoot issues, perform
root cause analysis, and resolve technical problems in Adobe CDP
- Ensure data quality, integrity,
and compliance with organizational standards and regulatory requirements
(Data Governance)
- Stay up-to-date with Adobe
product roadmaps, releases, and best practices, applying knowledge to
continuously improve the Adobe stack
- Mentor junior team members,
providing guidance and training on Adobe CDP
- Utilize Query Service in CDP to
create custom queries, aggregate data, and generate insights
- Configure new data sources,
such as CRM, ERP, or social media platforms, to ingest into CDP
- Set up new destinations in CDP,
such as Adobe Campaign Classic