·               Strong experience in Siemens Teamcenter PLM (Product Lifecycle Management ) framework and tools.

·               Understanding of the Teamcenter PLM application use in support of product design and manufacturing.

·               Knowledge in Bill of material, Change Management, BMIDE, Access Management, Utilities and Templates.

·               Must have done Installation, Configuration, Deployments and Reports

·               Strong understanding of the Teamcenter Architecture

·               Experience with rich client, server and utility development.

·               Provide second level of support for specific products and technology components

·               Coordinating problem resolution with third parties.

·               Overseeing daily operations of representatives who handle customer accounts.

·               Cultivating and maintaining ongoing customer relationships.

·               Utilizing excellent, in-depth knowledge of organizational products and programs to educate customers and team members within the department.

·               Experience in support projects and awareness in SLA Governance

·               Ability to provide user support as required in support of a global multi discipline environment.

·               Work with customers to understand their requirements.

·               Coordinate support activities and identify solutions for complex issues.

·               Provide metrics for support team.

·               Assure data integrity and provide solutions when inconsistencies are identified.

·               Good communication skills, ability to work with users. 

·               Strong experience in Siemens Teamcenter PLM (Product Lifecycle Management ) framework and tools.

·               Understanding of the Teamcenter PLM application use in support of product design and manufacturing.

·               Knowledge in Bill of material, Change Management, BMIDE, Access Management, Utilities and Templates.

·               Must have done Installation, Configuration, Deployments and Reports

·               Strong understanding of the Teamcenter Architecture

·               Experience with rich client, server and utility development.

·               Provide second level of support for specific products and technology components

·               Coordinating problem resolution with third parties.

·               Overseeing daily operations of representatives who handle customer accounts.

·               Cultivating and maintaining ongoing customer relationships.

·               Utilizing excellent, in-depth knowledge of organizational products and programs to educate customers and team members within the department.

·               Experience in support projects and awareness in SLA Governance

·               Ability to provide user support as required in support of a global multi discipline environment.

·               Work with customers to understand their requirements.

·               Coordinate support activities and identify solutions for complex issues.

·               Provide metrics for support team.

·               Assure data integrity and provide solutions when inconsistencies are identified.

·               Good communication skills, ability to work with users.