Global digital solutions company
Network Support Engineer
Highlights:
1.00 - 2.00 Years
3.00 - 6.00 INR (Lacs)/Yearly
Full-time
Anywhere in India
Roles & Responsibility
Experience 1 -2 Years
✓ Experience in troubleshooting L2 Network related issues
✓ Knowledge and working experience on Cisco Networking Products (Routers & Switches).
✓ Should work on Network related tickets and close the same within agreed SLA.
✓ Understand and follow SOPs ensuring compliance to Service Level Agreements (SLA).
✓ Escalate unresolved incidents to next level.
✓ Strong ability to diagnose network alerts, events or issues.
✓ Good understanding of Switching and Routing Protocols.
✓ Working Knowledge of multiple network programs, configuration and debugging techniques.
✓ Vendor coordination - Follow up with vendors for pending calls
Soft Skills: High Integrity, problem solving skills and learning attitude, analytical and presentation skills and Process oriented.
Requirements
Experience 1 -2 Years
✓ Experience in troubleshooting L2 Network related issues
✓ Knowledge and working experience on Cisco Networking Products (Routers & Switches).
✓ Should work on Network related tickets and close the same within agreed SLA.
✓ Understand and follow SOPs ensuring compliance to Service Level Agreements (SLA).
✓ Escalate unresolved incidents to next level.
✓ Strong ability to diagnose network alerts, events or issues.
✓ Good understanding of Switching and Routing Protocols.
✓ Working Knowledge of multiple network programs, configuration and debugging techniques.
✓ Vendor coordination - Follow up with vendors for pending calls
Soft Skills: High Integrity, problem solving skills and learning attitude, analytical and presentation skills and Process oriented.
Posted By:
Logic Planet It Services
