507071 SAP CS (Customer Service)
Global digital solutions company
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Highlights:

10.00 - 15.00 Years
10.00 - 12.00 INR (Lacs)/Yearly
Full-time
Hyderabad, Chennai, Pune, Bangalore

Roles & Responsibility

Key Responsibilities:

  • Implementation of SAP Customer Service: Lead the end-to-end implementation of SAP CS modules, ensuring alignment with business processes.
  • Support and Troubleshooting: Provide level 2 and level 3 support for SAP CS issues, resolving problems swiftly to minimize downtime.
  • Training and Mentoring: Conduct training sessions for end-users and junior staff on SAP CS functionalities and best practices.
  • Documentation: Create and maintain comprehensive documentation for system processes, user guides, and operational procedures.
  • Collaboration: Work closely with other modules (like MM and SD) to ensure seamless integration and data flow.
  • Project Management: Lead projects relating to enhancements and upgrades in SAP CS, adhering to timeline and budget constraints.

Requirements

Required Qualifications:

We need quality profiles for the below requirements. Please go through the JD and share relevant profiles at the earliest. Kindly share the candidate details in the below format.

 

Kindly consider below pointers while sharing the profiles.

 

  • Please check with the candidates if they are ready to join with us as “Sub-Con” roles.
  • Kindly ensure candidates attend interviews once scheduled or at least inform ahead of time if they are not able to attend.
  • Please share us the profiles within our “Given Budgets Only” Strictly don’t share the profiles which are beyond our budgets.
  • Kindly share all the profiles in a single consolidated mail. Do not share multiple mailers.
  • Kindly Share the summary sheet for each profile being submitted. The profiles without summary sheet will not be considered for evaluation.

 

Number of Openings

1

ECMS ID in sourcing stage

507071

Assignment Duration

6 Months (May be change later based on requirement)

Total Yrs. of Experience

10+ Years

Relevant Yrs. of experience

10+ Years

Detailed JD (Roles and Responsibilities)
  • SAP S4 CS Consultant with relevant experience of 10+ and in SAP CS Warranty 8+
  • Sound knowledge of Service Notifications, Service Orders, Debit Memo Request & Debit Memo, Advance shipment and billing process, DIP profile configuration, partner functions and its configurations, time sheet entry and confirmations through CATS, Maintenance plan and its scheduling, Service order settlement, Returns and repair process, IDoc processing
  • Should have experience in at least 2 end to end Implementation and Industry specific solutions would be an added advantage
  • Candidate should have certified on S4Hana
  • The candidate should have been in a customer facing role. Good communication, analytical skills, presentation skills is a must

Mandatory skills

SAP CS (Customer Service)

Desired/ Secondary skills

SAP CS (Customer Service)

Domain

SAP

Max Vendor Rate in Per Day (Currency in relevance to work location)

Rs 12500 / Day

Work Location given in ECMS ID

All DCs Across India ( Hyderabad, Chennai, Pune, Bangalore etc)

BG Check (Before OR After onboarding)

Post Onboarding.

Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO

Yes

Posted By: Logic Planet It Services