Overview: The Senior
Salesforce Administrator with Solutions Architecture Experience will play a
pivotal role in supporting the continued growth and optimization of our
Salesforce program. This role involves designing, implementing, and maintaining
Salesforce solutions, ensuring alignment with best practices and business
needs, and providing technical leadership to ensure the system’s effectiveness
and efficiency.
Responsibilities:
- Provide technical leadership and mentorship to
Salesforce Administrators and other team members, ensuring adherence to
best practices in configuration, system architecture, and administration.
- Design and implement customized solutions on the
Salesforce platform, including custom objects, validation rules,
workflows, and Lightning Web Components.
- Ensure solutions are aligned with Salesforce best
practices and platform capabilities.
- Collaborate with business analysts, project
managers, and stakeholders to gather requirements, translate them into
technical specifications, and design effective solutions.
- Conduct regular reviews of Salesforce
configurations and ensure adherence to coding standards, best practices,
and quality assurance processes.
- Manage complex data models, data migration, and
data transformation processes within Salesforce.
- Implement and enforce security best practices to
ensure data integrity, privacy, and compliance with relevant regulations
and organizational policies.
- Stay updated with Salesforce releases and emerging
technologies, recommending and implementing improvements to enhance system
capabilities and user experience.
- Provide technical support and troubleshooting for
Salesforce-related issues, ensuring timely resolution and minimal impact
on business operations.
- Participate in project planning, estimation, and
management to ensure timely delivery of solutions within budget and scope.
- Create and maintain comprehensive documentation for
all technical solutions, processes, and system configurations.
- Identify opportunities for automation, innovation,
and continuous improvement within the Salesforce environment, implementing
best practices.
- Foster a positive, high-performance culture through
effective communication and collaboration.
Minimum Qualifications,
Education, Knowledge, Skills, and Abilities:
Education:
- Bachelor’s Degree in a related field or equivalent
work experience.
Skills & Knowledge:
- Proven experience as a Salesforce Administrator
with a deep understanding of Salesforce platform capabilities and best
practices.
- Strong proficiency in Salesforce configuration,
including custom objects, fields, validation rules, workflows, and
approval processes.
- Extensive experience with Lightning Component
Framework (LWC and Aura) and Salesforce declarative development (Lightning
Builder, Flow).
- Expertise in Salesforce integration using APIs
(REST, SOAP) and middleware platforms (e.g., Mulesoft).
- In-depth knowledge of Salesforce data modeling,
management best practices, and security controls (roles, profiles,
permission sets).