Salesforce Data Cloud (Data 360)
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Highlights:

4.00 - 6.00 Years
7.00 - 14.00 INR (Lacs)/Yearly
Full-time
Bengaluru

Skills

Salesforce Data Cloud
Cloud Data
Salesforce Service Cloud

Roles & Responsibility

Roles & Responsibilities:
   Configure and maintain Data Streams from Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) and external systems.
   Build and maintain Data Model Objects (DMOs), Configure Identity Resolution rules, Develop Data Transforms, Write and optimize SQL for Calculated Insights
   Create and test segments for downstream activation
   Debug issues related to missing data, incorrect unification, or data mismatches.
   Support UAT, deployment, and post-go-live production issues.
   Work with architects and analysts to implement technical designs.
   Participate in code reviews, testing, and release cycles.
   Support defect resolution and optimization activities.
   Document Data 360 configurations and technical flows.

Requirements

Professional & Technical Skills:
Must Have Skills
Hands-on experience with Salesforce Data Cloud (Data 360) configuration and development. Solid understanding of:
   Data Streams & DMOs
   Identity Resolution & Match Rules
   Data Transforms
   Calculated Insights (SQL)
   Segmentation & Activation
   Ability to develop maintainable and scalable solutions.
   Strong problem-solving and communication skills.
   Strong SQL skills (joins, aggregations, window functions preferred).
   Experience working with JSON, APIs, and data integration pipelines.
   Understanding of event-based data and customer engagement tracking.
   Basic understanding of Salesforce metadata, objects, and permissions.

Good to have Skills:
   Sales Cloud / Service Cloud knowledge
   Exposure to Zero Copy, Document AI, or Semantic Layer is a plus
   Knowledge of Salesforce Agentforce integrated with Data Cloud (Data 360) to enable real-time, data-driven AI agent experiences.

Certifications Required:
   Salesforce Data Cloud Consultant Mandatory
   Salesforce Administrator Mandatory
   Agentforce Specialist Preferred
   Salesforce AI Associate Preferred

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