Job description :

 Role Summary

Responsible for handling complex mortgage files, ensuring accuracy, meeting TAT, and supporting quality and productivity goals. Acts as a subject matter expert and supports junior team members.

Key Responsibilities

• Review and process US residential mortgage files (Conventional, FHA, VA, etc.)
• Perform detailed income, asset, credit, and collateral analysis
• Validate documents such as 1003, W-2s, tax returns, pay stubs, bank statements, credit reports
• Conduct pre-underwriting / post-closing / QC reviews (based on process alignment)
• Ensure compliance with client guidelines and regulatory standards
• Maintain agreed SLAs, productivity, and quality benchmarks
• Identify discrepancies and escalate exceptions timely
• Support audits and internal quality reviews
• Assist new team members with process queries and training support
• Prepare daily production and pipeline reports for leads/managers

Required Skills

• 3–6 years of experience in US Mortgage (Loan Processing, Underwriting Support, Closing, or Post Closing)
• Strong understanding of mortgage lifecycle
• Knowledge of agency guidelines (FNMA/FHLMC basics preferred)
• Good analytical and document review skills
• Strong attention to detail
• Ability to work in high-volume environment
• Good written and verbal communication skills
• Flexibility to work in any shift as per business requirements.

Preferred Tools Experience

• LOS systems (Encompass)
• AUS tools (DU / LP)
• Client-specific platforms

Key Competencies

• Ownership and accountability
• Problem-solving mindset
• Time management
• Team collaboration
• Quality-focused approach

• Job/ Work  Location – Jaipur , Rajasthan

• Week offs : Saturday & Sunday
• Shift – Night Shift only .
• WFO/ Hybrid: 100% Work from Office.
• Notice period: Immediate to 60 Days