Minimum 10 years of experience in HRO Outsourcing industry of which at least 3
years in managing large Transformation initiatives.
Demonstrates a breadth and depth understanding of operational service delivery
management expertise and domain knowledge.
Bring Business and Industry Insights. Be a thought leader and have HR domain
expertise and a trusted advisor to our clients.
Working with Transformation lead to develop End-to-End conceptualization and
delivery of all HRO Transformation solutions encompassing formulation and
deployment of Digital Assets and Analytics solutions and Creating / proposing a
transformation road map for existing clients /processes
Develop measures of success to track progress towards Transformation goals.
Identify potential issues and risks and develop mitigation strategies.
Recommend enhancements to the current projects to delivery greater value
Build and own governance around HRO transformation projects delivery and
realization
Establish a strong transformation framework along with ways of working
Experience in Client Relationship Management – key client stakeholders,
understanding their requirements and Outsourcer’s ability to meet them
Addon Requirements
Demonstrated proactive, positive conflict resolution skills.
Excellent analytical and problem-solving skills
Excellent communicator at all levels
Intellectual curiosity, appetite to do things better and proactive nature.
Operating model design, Value chain mapping and business process reengineering,
end-customer experiences, new technologies, intelligent automation and robotics,
data and analytics, platform business models, straight through operations
processes, AI and ML, and other traditional and digitally related transformation
activities which deliver significant improvements to business efficiency and
effectiveness.