What are we looking for? • Minimum 15 years of experience in HR operations, HR IT, and shared services leadership.
• Proven track record in managing large teams and cross-functional integration projects.
• Strong understanding of HR systems (Workday, SAP, ServiceNow) and data governance.
• Exceptional client and stakeholder management skills.
• Experience in setting up and leading governance structures and innovation forums.
• Strategic thinker with hands-on execution capability.

• PMP, SHRM-SCP, or equivalent HR/Project Management certifications.
• ITIL or similar service management frameworks.
Roles and Responsibilities: 1. HR Shared Services Leadership
• Lead and manage a multi-functional HR Shared Services team covering areas such as employee services, case management, talent operations, and benefits administration.
• Ensure service delivery excellence through well-defined SLAs, KPIs, and continuous improvement initiatives.
• Drive Daily/weekly internal and client meetings
• Drive transformation and standardization of HR processes across geographies.
2. HR IT Integration
• Collaborate with HR IT teams to architect and implement integrated solutions across platforms like Workday, ServiceNow, and SAP S/4HANA.
• Define and monitor business metrics and SLAs that align technical service levels with strategic HR outcomes.
• Lead change management and digital transformation initiatives to enhance employee experience and operational efficiency.
3. Governance and Strategic Influence
• Establish and lead governance forums across HR and IT to ensure alignment on priorities, performance, and innovation.
• Act as the single point of contact for internal stakeholders and clients on integration efforts, ensuring transparency and accountability.
• Shape client governance and influence strategic HR decisions through data-driven insights and stakeholder engagement.
4. Stakeholder and Client Management
• Build and maintain strong relationships with HR Business Partners, IT leaders, and external vendors.
• Translate stakeholder needs into actionable operational and technical solutions.
• Serve as escalation point for complex service issues and ensure timely resolution with high client satisfaction.

Any Graduation

What are we looking for? • Minimum 15 years of experience in HR operations, HR IT, and shared services leadership.
• Proven track record in managing large teams and cross-functional integration projects.
• Strong understanding of HR systems (Workday, SAP, ServiceNow) and data governance.
• Exceptional client and stakeholder management skills.
• Experience in setting up and leading governance structures and innovation forums.
• Strategic thinker with hands-on execution capability.

• PMP, SHRM-SCP, or equivalent HR/Project Management certifications.
• ITIL or similar service management frameworks.
Roles and Responsibilities: 1. HR Shared Services Leadership
• Lead and manage a multi-functional HR Shared Services team covering areas such as employee services, case management, talent operations, and benefits administration.
• Ensure service delivery excellence through well-defined SLAs, KPIs, and continuous improvement initiatives.
• Drive Daily/weekly internal and client meetings
• Drive transformation and standardization of HR processes across geographies.
2. HR IT Integration
• Collaborate with HR IT teams to architect and implement integrated solutions across platforms like Workday, ServiceNow, and SAP S/4HANA.
• Define and monitor business metrics and SLAs that align technical service levels with strategic HR outcomes.
• Lead change management and digital transformation initiatives to enhance employee experience and operational efficiency.
3. Governance and Strategic Influence
• Establish and lead governance forums across HR and IT to ensure alignment on priorities, performance, and innovation.
• Act as the single point of contact for internal stakeholders and clients on integration efforts, ensuring transparency and accountability.
• Shape client governance and influence strategic HR decisions through data-driven insights and stakeholder engagement.
4. Stakeholder and Client Management
• Build and maintain strong relationships with HR Business Partners, IT leaders, and external vendors.
• Translate stakeholder needs into actionable operational and technical solutions.
• Serve as escalation point for complex service issues and ensure timely resolution with high client satisfaction.

Any Graduation