Job Description

Job Title: SAP ISU DM Consultant

• 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live

• Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team

• Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process.

• Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation

• Integration of ISU with other R3 modules – MM, PM

Bring your best skills forward to excel in the role:

• Utilities retail and customer services process & domain expertise

• Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing

• Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc.

• Would be advantageous but not mandatory: CRM certification (Salesforce/SAP CRM/Oracle CX)

Practice: Utilities, Capability Network I Areas of Work: SAP ISU device management

 | Level: 10 | Location: Pune | Years of Exp: 3-4 years

Job Description

Job Title: SAP ISU DM Consultant

• 3-10 years experience in SAP ISU device management implementation projects through all phases of the project lifecycle, such as project planning & scoping, blueprinting, realization, data mapping & conversion, integration & user acceptance testing, go-live

• Capability to understand clients business needs, propose the appropriate consultancy offering and be part of the delivery team

• Must have good understanding of device business process flow from Planning to Retirement of devices, configuration of SAP ISU, meter to cash process.

• Must have at least 2 Projects of SAP IS-U implementation in Utilities - Demonstrated strong knowledge about Utility sector process and requirements and experienced in DM implementation

• Integration of ISU with other R3 modules – MM, PM

Bring your best skills forward to excel in the role:

• Utilities retail and customer services process & domain expertise

• Expertise in one or more CRM platforms such as SAP C4C/ Salesforce/ Oracle CX in areas like Services, Sales & Marketing

• Good Understanding of CRM integration with Utilities systems such IVR/CTI, CIS, MDM, Outage Management etc.

• Would be advantageous but not mandatory: CRM certification (Salesforce/SAP CRM/Oracle CX)