Role Summary:Understand customer issues, diagnose problems, design solutions and facilitate solution deployment,lead small projects and contribute to unit-level and organizational initiatives WITH the objective ofproviding high-quality and value-adding consulting solutions to the customer WITHIN the guidelinesInsurance domain knowledge on Life, Annuity or property and Causality, preferably on Life Insurancedomain. Should have experience on any one Policy administration system or agent management andcompensation platforms and exposure to external interfacing systems to administration systemsShould be well versed with at least one life insurance products like Term, whole Life, Universal Life,Index Life, Annuities4. Job Responsibilities: Analyze the requirements by demonstrating strong process/solution/ product knowledge,understanding of the business/IT scenario, understanding of constraints in implementationand technology. Follow the steps for deployment as envisaged in the project plan, foresee possible cutoverissues and plan for them proactively. Resolve simple common issues with speed and accuracy, understand issue and analyze rootcause through direct customer interaction. Participate in client discussions to understand customer problems, articulate to stakeholders,identify solution bringing the best industry and company practicesJOB DESCRIPTIONThis communication is confidential between Infosys BPM Limited HR and you. Conduct requirements workshops, understand the AS IS processes/ Current System Study andidentify high level process/system changes Arrive at possible solution alternatives that factor in gap resolution, impact on relatedfunctional areas, acceptability of the solution to the user community, technical feasibility andefficiency Train the users (end and key users) and prepare training material Assist in presales activities as a SME by giving inputs in solution design and team structure Prepare artifacts for marketing and GTM solution activities including case studies IN ORDERTO build collateral for marketing initiatives Handling the team of Business Analysts. Review the documents created by Team Members5. Technical Competencies: Advanced IT skills, especially MS Excel and SQL A strong understanding of the life insurance industry. Strong written and oral communication skills with the ability to communicate to individualswith differing levels of modelling understanding. Able to work effectively as part of a team and on own initiative. Excellent organisational and prioritisation skills.6. Why does this position exist? The position exists due to career progression of previous incumbents within Infosys BPM andmanage savings delivery for client.7. Work experience, Education Qualification & Soft skills: Graduate in any field Minimum 8-10 years of relevant work experience in life assurance and business analysis Strong client management skills

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